No refunds after the first day of class. Customer cannot receive materials (songbook & CD/access code) until tuition is paid. Make-up classes may be taken in advance; they cannot be rolled over into a future session. Pro-rated tuition rate for late registration is determined at director's discretion. No materials or pro-rating are available when only two classes remain in the session, but drop-ins are available at director's discretion. Discounts are given at director's discretion, but in accordance with any statements made in print or online. Materials cannot be waived for a discounted tuition; all paid families receive materials even if they have a set from a previous enrollment. In the event of inclement weather or other cancellation, every effort will be made to schedule a make-up class. Classroom policies are e-mailed before every session, and director reserves the right to enforce these policies. Refunds are paid by check only, and are subject to a $10 administrative fee, if the customer withdraws before the first day of class. Director may take photos during class and use those photos for marketing of Music Together with Alexia only. Customers can opt out of photo use by contacting director, or checking the box during online registration. General policies can be found here.